I also keep getting Jowell and Hewitt mixed up, they really are that bland aren't they.

You can tell the difference - Jowell is more shrill, Hewitt is more patronising.

Overall, I don't actually hate Hewitt that much. Health is a poisoned chalice, and IT sucks. I'm inclined to think that a cross-department "Minister" for Administrative Affairs IT Infrastructure (possibly a Lord, possibly a cross-party czar, possibly an "independent advisor" a la Lord Carlisle) would be sensible. As would changing some of our more stupid IT procurement policies, which seem to prevent earlier fuck-ups being taken into account when buying new IT systems.